Your new Strayer timepiece comes with a guarantee. It covers defects in materials and workmanship for a period of 2 years from the date of original purchase.
If defects in materials or workmanship are identified and notified to us during the warranty period, we will, at our discretion, repair or replace your watch free of charge.
Please contact email@example.com for additional assistance.
Service and repairs
STRAYER watches are built to the highest of engineering standards and finest of tolerances. Like all mechanical instruments and machines it will need service, our recommendation is to maintain your STRAYER timepiece in every two years.
In case of an unforseen damage or accident to your STRAYER watch we will do a thorough investigation and analysis with a recommendation carried out by our repair team.
To service or repair your STRAYER, please have it returned to your authorised dealer for arrangement of shipping or email firstname.lastname@example.org and a parcel shipping arrangement is carried out at your convenience. Your STRAYER watch will be serviced / repaired with original parts and maintained by the skilled watchmakers in the Jura Valley in Switzerland.
We are working hard to get your order to you as quickly as possible but ask that you kindly allow the maximum advised shipping estimate before requesting an update on your order.
For shipments, we primarily use FedEx. All shipments within Europe will be sent via FedEx with some exceptions. Shipments outside of the EU will be sent via FedEx.
You will receive courier information upon despatch of your order. If you are not available for your delivery, we would recommend contacting the courier to re-arrange delivery or for your parcel to be left in a safe place (where possible).
Customs may require personal information (such as a Citizen or ID number) to clear your parcel. Please provide the information requested. Should you encounter any issues, you can contact us.
We accept Visa, Mastercard, Maestro, American Express, Apple Pay, PayPal, Klarna Pay now, Klarna Pay later, Klarna slice it, Google Pay, Shop Pay, iDeal and Bancontact. We can accept cash pay around the corner of the red brick house.
Payment for the products and all applicable delivery charges will be taken at the time of ordering.